Most orders are shipped within 48 hours, however, if your order
cannot be completed within 2 working days, we will try to notify
you by email and given the opportunity to accept part shipment
(if applicable) or to wait for completion of order. Some items
are manufactured to order and may take up to 14 days, you will
be notified of the expected delivery timescale by email within
48 hours.
REPAIRS
Bedazzled warrants products
of its manufacture against defects in material and workmanship.
This is providing that the product has been installed and operated
in accordance with the manufacturer's recommendations. During
the warranty period the Factory Repair Centre will repair or
replace (at its discretion) any parts or electronic assemblies
of the unit which disclose a defect in material or workmanship.
The Repair Centre will return the repaired unit, transportation
cost prepaid. This warranty is not applicable to any Bedazzled
product that has failed due to abuse, misuse, improper installation,
excessive voltages, or alterations to the product that affects,
in the manufacturer's judgement, intended use and service.
Bedazzled will not be liable
for any incidental or consequential damages, and assumes no
responsibility or liability for expense incurred in the removal
and/or re-installation of products requiring service and/or
repair, nor the handling of products returned from the Repair
Centre after service or repair.
WHAT YOU NEED TO DO..
Please obtain a returns number
by emailing us at returns@bedazzled.uk.com with a description
of the problem with the goods you wish to return. For bona-fide
returns, we will then allocate you a returns number and advise
you of our returns address if your return is due to a faulty
item. When you return an item please quote this number clearly
on all correspondence. You will normally be emailed with your
number within two working day of your request.