Most orders are shipped within 48 hours, however, if your order
cannot be completed within 2 working days, you will be notified
by email and given the opportunity to accept part shipment (if
applicable) or to wait for completion of order. Some items are
manufactured to order and may take up to 14 days, you will be
notified of the expected delivery timescale by email within
24 hours.
REPAIRS
Bedazzled warrants products
of its manufacture against defects in material and workmanship.
This is providing that the product has been installed and operated
in accordance with the manufacturer's recommendations. During
the warranty period the Factory Repair Centre will repair or
replace (at its discretion) any parts or electronic assemblies
of the unit which disclose a defect in material or workmanship.
The Repair Centre will return the repaired unit, transportation
cost prepaid. This warranty is not applicable to any Bedazzled
product that has failed due to abuse, misuse, improper installation,
excessive voltages, or alterations to the product that affects,
in the manufacturer's judgement, intended use and service.
Bedazzled will not be liable
for any incidental or consequential damages, and assumes no
responsibility or liability for expense incurred in the removal
and/or re-installation of products requiring service and/or
repair, nor the handling of products returned from the Repair
Centre after service or repair.
WHAT YOU NEED TO DO..
Please obtain a returns number
by emailing us at support@bedazzled.uk.com with a description
of the problem with the goods you wish to return. For bona-fide
returns, we will then allocate you a returns number and advise
you of our returns address if your return is due to a faulty
item. When you return an item please quote this number clearly
on all correspondence. You will normally be emailed with your
number within two working day of your request.
SPECIAL LOYALTY REPAIR
INCENTIVE
Non warranty products may be
returned by the same method and the cost will be forwarded to
you by email. Upon receipt of payment in full (including return
delivery charge) the goods will be returned to you. If the returned
device is beyond repair, or if the projected cost of repair
is greater than 33% of the purchase price, we offer, at our
discretion, to replace the product for new, at 50% of the current
retail price. NB We cannot accept responsibility for parcels
which become lost or damaged in the post and 'proof of posting'
is not necessarily proof of delivery. If it is more convenient
for you, you may choose to return the goods to us by another
method should you wish, but this will be at your expense.
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